UK Delivery
- All orders come with free standard delivery in the UK. Delivery can be expected 3 days after dispatch.
- When you checkout you have the choice to upgrade your delivery to First Class Recorded via Royal Mail. This costs £2.75. You can expect delivery within 2-3 working days after dispatch.
- Unless otherwise stated, all orders will be dispatched within 48 hours of successful payment.
International Delivery
- Estimated delivery times are between 5-14 days depending on your location.
- Delivery time to the USA, Canada, Asia, Australasia and everywhere else, please expect a delivery time of 7 to 25 business days.
- Whilst we make every effort for your order to arrive as soon as possible, delivery times can sometimes be out of our control. We dispatch your items as soon as we can after we receive your order, but we can’t determine how long delays may take with customs or any other logistics issues in your location.
Discreet Packaging
All of our orders are packaged securely and discreetly. We do not put mark, write on or add stickers to our packages; we use plain, sealed and protective envelopes.
Returns & Refunds
- If you are not satisfied with your order, you can return it to us for a refund. Products will need to be returned unopened in their original packaging as they were received when we sent them out.
- You have 14 days to inform our support team that you are not happy with your order. You will have an additional 14 days to return the goods.
- If you would like to apply for a refund, please contact us with your order number and the let us know the reason for the return and we will provide you with a return address.
- If Customs or postal services detain your package for any reason and deem your goods to be prohibited material your goods may be removed and destroyed. In this event we are unable to refund your payment or resend your order.